Articles

On B2B digital product and marketing strategy

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Boosting Market Share Through Digital Strategy: Services over traditional marketing tactics
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Ensuring the Adoption of a B2B Commerce Portal: Making initially reluctant users out happy to use a B2B commerce portal
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The Kano model in a nutshell: An excerpt from my guide to the Kano model
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My work on the Kano model: My work and research on the Kano model